Conditions of Use & Sale
1 - Introduction
The Terms of Sale detailed below (hereinafter designated as “Terms”), rule exclusively the contractual relations between any internet user or client consumer of the site www.findyourgift.co.uk, (hereinafter designated “Client” or “You”) and the MA CARTE CADEAU SAS company, simplified joint-stock company with a 15 000 Euros working capital, headquartered at 48 rue Meslay 75003 Paris, and registered under RCS 789 341 500 number with the Trade and Commerce Registry (hereinafter designated “Ma Carte Cadeau” or “we”) and who publishes the website: http://www.findyourgift.co.uk (hereinafter the “Site”). The publication Director is Oliver Guedj.
Is considered a Client of www.findyourgift.co.uk, any physical or moral person or company that has a unique Client Account on the site www.findyourgift.co.uk.
A Client Account is a registration that enables a purchase on the site www.findyourgift.co.uk and requires the communication of the following information to the MA CARTE CADEAU SAS company: last name, first name, address email, physical address and IP address.
It is forbidden for a same client to create several accounts with the same name. That means that a client cannot use more than one email address on the site www.findyourgift.co.uk during purchases. Likewise, a client is obligated to present him/herself under their true identity. We consider as being integral to a client’s identity their surname, digital address, postal address and IP address.
Any false information provided by the client regarding their identity will engender the invalidity of their account and the cancellation of all their orders without receiving a refund, if placed with the client account in question or any other account with the client name or address.
Any client using more than one email address during their purchases risks removal from the website and the cancellation of their orders without a refund.
The Terms are the only applicable ones between the Client and Ma Carte Cadeau.
Ma Carte Cadeau reserves the right to modify at any moment the present terms of sale, therefore they must be read over before each product purchase on the Site. The new Terms of Sale will be applicable to only the sales that occur subsequently to the modification.
Each order on the Site is ruled by the Terms of Sale applicable to the date of the said order. We consider that by validating your order, you accept without reservation our Terms of Sale on the www. Site www.findyourgift.co.uk.
2 - Site object
The http://www.findyourgift.co.uk Internet Site is a website that sells gift cards and gift certificates.
The site offers a vast choice of gift cards and certificates giving access to a multitude of products in the stores and / or on the partner brand Internet website.
3 - Place an order
The automatic registration system is considered as proof of the nature, content and date of the order. The sale will only be finalized from the order confirmation. An order is validated once you’ve clicked on the “Confirm” button for the payment by credit card. Ma Carte Cadeau confirms accepting the order by emailing the client at the address communicated by them. In case of a mistake in the wording of the recipient contact details, the vendor cannot be held responsible of the impossibility they could face to deliver the product. In case the package was returned for a reason attributable to the client (incorrect address, refused or unclaimed package…) the management costs (that is to say 10% of the total amount of the order) will be charged to the client.
In accordance with our wish to fight fraudulent payments on the Internet and protect all users, your order can be subject to a preliminary validation by our services. This validation triggers the delivery of your order.
4 - Price
The prices indicated on the website are in Euros, including taxes but excluding delivery fees. Delivery fees are indicated to the Client as they select the products and delivery method. The total amount is indicated at the end of the order process, additionally to the price of the selected products, and before confirmation and acceptance by the Client.
In case of a mistake in the showcased price manifestly small, whatever the reason (computer bug, manual error, technical error), the order that we validated ourselves will be cancelled, which you will be informed of as soon as possible. You will be able to, if you desire so, to place your order again with the correct and corrected price.
5 - Availability
Ma Carte Cadeau commits to honour your order subject to availability.
In case one or several ordered products aren’t available, you will be informed as soon as possible. We will then ask you to modify or cancel your order. In case of cancelation, we will refund you the corresponding product(s) price(s) within 30 days following your payment.
6 - Payment
6.1 - Proposed payment methods
Ma Carte Cadeau provides several payment methods:
* Payment by credit card (CB, Visa or Mastercard): the debit occurs at the order confirmation.
* Leetchi money pot payment
* Bitcoin payment
Please note 5% of the fees are applied on the total amount of your order in case of payment by Bitcoin, which corresponds to the conversion fees. 100€ discount for any order superior to 5000€.
The applicable exchange rate is the Bitcoin exchange rate at the time of your order confirmation.
In case of unavailability of the ordered product(s), you will be informed as soon as possible. We will then ask you to modify or cancel your order. In case of cancelation, we will refund you the corresponding product(s) price(s) within 30 days following your payment.
6.2 - Payment safeguard
In accordance with out commitment on payments safeguard, all online payments by credit card are done by the secure system “Secure Socket Layer” that enables the encryption of your banking details during their transfer.
7 - Delivery
7.1 - Terms of delivery
The delivery of the E-gift card is done by email.
7.2 - Free Delivery costs
Email delivery is free.
7.3 - Delivery location
The products are delivered to the indicated address when placing the order. It can be the Client’s address or the gift card beneficiary’s.
7.4 - Delivery time
The delivery by email can take a couple minutes. A longer timeframe is possible in case of a needed verification of the validity of the payment as part of our anti-fraud process. Your order will then have the “Processing” status.
8 - Retraction and returns
The E-gift cards cannot be exchanged, refunded (total or partial refund) because the usage information is immediately sent and received by email.
9 - Comments, reviews, communication
Ma Carte Cadeau lets users comment and share their experience with the gift cards and certificates.
However, all the reviews published by Ma Carte Cadeau clients are moderated and checked by our marketing team. If the remarks break the law and are unethical such as abusive advertising, defamatory remarks, insults, out of context comments, Ma Carte Cadeau reserves the right to refuse or modify the concerned review with prior notification.
10 - Protection of personal data
The information that you communicate to us is essential to process and deliver the orders, as well as creating invoices and warrantee agreements, their absence will generate the cancelation of the order. By registering on the Site, you commit to provide sincere and true information that concerns you. The communication of false information is contrary to the present terms. You authorize Find Your Gift to collect, process and use the information that concerns you.
In accordance with the n°78-17 of January 6th 1978 law “Data Protection Act” the collecting and the processing of your personal data are the subject of a declaration to the National Data Protection Centre (CNIL) under the receipt number 1634330 v 0.
Ma Carte Cadeau possesses information that concerns you and may have to share them with partner suppliers only for the correct delivery of your orders.
You may at any time make a request to Ma Carte Cadeau in order to know what information that concerns you is in Ma Carte Cadeau’s possession, to oppose their processing, to modify them or erase them by contacting the Customer Service at the following address: email@example.com
These partners are specially chosen by Ma Carte Cadeau according to the quality of their products and services. If you agreed to it during your identification on the Site, Ma Carte Cadeau and its commercial partners can send you by email information as part of specific limited promotional operations.
You may ask to stop receiving emails at any time by clicking here or on the link provided and inserted in the footer of each email that you will receive.
Additionally, we would like to inform you that cookies record certain information that is stocked in the memory of your hard drive. This information lets us generate website audience statistics and propose products according to the ones you’ve already selected during previous visits. An alert message will ask you, prior, if you’d like to accept the cookies.
These cookies do not contain confidential information that concerns you.
11 - Dispute and responsibility
The present contract is subject to French law.
Ma Carte Cadeau cannot be held responsible of the failure to implement the concluded contract in case of force majeure as defined by the court; in case of a Client fault or of an unpredictable and insurmountable fact of a third-party of the contract.
Any claim must be addressed to the Customer Service by email via the contact form or to the following address: firstname.lastname@example.org
In the hypothesis of a dispute between Ma Carte Cadeau and the Client, the most diligent party will address beforehand the referral of a jurisdiction, a formal notice that includes the complaints reproached to the other Party.